Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Cosmovida. Throughout this website, the terms “we”, “us” and “our” refer to Cosmovida. Cosmovida operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to provide you with a curated and personalized shopping experience.
Cosmovida is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services, including all policies referenced herein. They outline your legal rights and responsibilities and include important information such as disclaimers and limitations of liability.
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not access or use our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site under your supervision.
To access certain Services, we may require information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts may not be transferred or sold to third parties.
ARTICLE 2 – PRODUCTS
We strive to present our products as accurately as possible. However, product colors and appearance may vary depending on your device and screen settings.
We do not guarantee that the product appearance or quality will exactly match your expectations or display on screen.
We reserve the right to modify product descriptions at any time without prior notice and to discontinue products or limit quantities per customer, region or jurisdiction.
ARTICLE 3 – ORDERS
By placing an order, you make an offer to purchase. Cosmovida reserves the right to accept or reject any order at its sole discretion.
An order is only considered accepted once payment has been processed and confirmation has been sent.
We may be unable to modify or cancel an order once it has been accepted.
Returns and exchanges are handled in accordance with our Refund Policy [LINK].
Products are intended for personal use only and not for commercial resale.
ARTICLE 4 – PRICING AND BILLING
Prices are subject to change without notice. The price charged is the price at the time of purchase, as stated in your order confirmation.
Unless stated otherwise, prices exclude applicable taxes, shipping costs, duties and import charges.
You agree to provide accurate and current billing information and authorize us to charge your selected payment method for all purchases.
ARTICLE 5 – SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed.
Cosmovida is not responsible for delays caused by carriers, customs processing, weather conditions or other circumstances beyond our control.
Risk of loss transfers to the customer once the product is handed to the carrier.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content on this website, including logos, designs, text, graphics, images, and branding, is the intellectual property of Cosmovida or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify or exploit any content without prior written permission.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.
ARTICLE 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked through our Services. Accessing third-party sites is done at your own risk.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Cosmovida uses Shopify to provide the Services. However, all purchases are made directly with Cosmovida. Shopify is not responsible for sales transactions between you and Cosmovida.
ARTICLE 10 – PRIVACY
All personal data is handled in accordance with our Privacy Policy [LINK]. Shopify may also process data in order to provide the Services.
ARTICLE 11 – FEEDBACK
By submitting feedback, reviews or suggestions, you grant Cosmovida a worldwide, royalty-free license to use such content for business purposes.
ARTICLE 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if necessary.
ARTICLE 13 – PROHIBITED USE
You may not use our Services for unlawful purposes, to infringe intellectual property rights, or to interfere with the security or operation of the website.
ARTICLE 14 – TERMINATION
We may terminate access to the Services at any time if these Terms are violated.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
ARTICLE 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Cosmovida shall not be liable for indirect, incidental or consequential damages arising from use of the Services.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Cosmovida and its affiliates from claims arising from your violation of these Terms.
ARTICLE 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
ARTICLE 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Cosmovida regarding the Services.
ARTICLE 20 – GOVERNING LAW
These Terms are governed by the laws of The Netherlands.
Any disputes shall be submitted to the competent courts of The Netherlands.
ARTICLE 21 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.
ARTICLE 22 – CONTACT INFORMATION
Business Name: Cosmovida
Email Address: info@cosmovida.nl
Business Address: Rigastraat 210, 3541ED Utrecht, The Netherlands
Chamber of Commerce (KvK): 88385752
VAT Number: NL004301806B11